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In the middle of an unprecedented green energy transformation, utilities companies must meet daunting regulatory, environmental, operational, and technological challenges while dealing with the fallout from a global financial crisis.
Solutions that address specific utilities business needs help you achieve cost-effective transformation and sustainable growth.
Support different market roles within the energy and utilities business with an established meter-to-cash solution.
Build customer loyalty that grows recurring revenue with personalised subscriptions, pay-by-use invoicing, and bundles.
Delight customers with innovative monetisation of subscriptions, usage plans, bundles, and more.
Support different market roles within the energy and utilities business with an established meter-to-cash solution.
Define, streamline, and manage measurement concepts in cross-cloud landscapes to support distributed energy resourcing.
Improve service efficiency and accelerate time to resolution by connecting utilities processes across SAP solutions.
Empower utilities technicians with mobile tools and AI-based recommendations to rapidly resolve issues and boost customer satisfaction. 
Track equipment and IoT data in a central repository that makes it easier to collaborate on asset maintenance, usage, and failures.
Optimise asset health and balance asset performance, risks, and costs to run a sustainable, risk-resilient supply chain.
Prolong the life of your utilities assets with online and offline access to a powerful mobile app for enterprise asset management.
Define, streamline, and manage measurement concepts in cross-cloud landscapes to support distributed energy resourcing.
Optimise meter reading and energy and water data management with an energy cloud solution based on Big Data technology.
Adopt new business models to meet energy demands in a greener way.
Run sustainable and safe operations and protect your utilities brand by measuring emissions and tracking compliance.
Increase the transparency of your environmental, social, and governance (ESG) initiatives and track sustainability performance.
Improve service efficiency and accelerate time to resolution by connecting utilities processes across SAP solutions.
Keep utilities customers engaged and maximise lifetime value through data-driven personalisation and automated omnichannel journeys.
Achieve profitable outcomes by creating connected, insightful, and adaptive e-commerce experiences.
Improve customer engagement by providing modern, digital self-service capabilities to utility customers online or through a mobile device.
Save costs and build customer loyalty with a Utilities Customer Self-Service Agent that provides personal, multilingual support anytime, across any channel.
Analyse data on demand to deliver trusted insights and integrate planning processes across your utilities business.
Utilise AI-powered tools with comprehensive knowledge of customer contracts and meter-to-cash data to deliver improved customer service and operational savings for utility companies.
Empower your sales, service, and e-commerce teams with proactive and contextual generative AI.
Our utilities management software can help you manage your energy and utilities business more sustainably, safely, and profitably.
Improve utilities industry decision-making, transparency, and accountability, and increase efficiency with real-time visibility across the enterprise.
Accelerate innovation with an open technology platform that allows you to extend applications, connect landscapes, and make decisions with confidence.Â
Embrace change and shift toward mobility as a service while monetising new business models for autonomous, connected, electric, and shared vehicles. 
Empower utilities technicians with mobile tools and AI-based recommendations to rapidly resolve issues and boost customer satisfaction.Â
Build a shared understanding of utilities business process management with improved process performance at scale.
Understand what your utilities employees need, how they work, and what motivates them to keep them happy and engaged.